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Getting Started: Creating Email Autoresponders

An autoresponder is an automatic system that will immediately send a reply message to every incoming message. So if you go on vacation you can set up an autoresponder on your email account and an “I’m on vacation, I’ll be back next week” response will be sent to all incoming messages.

Method 1: Creating Email Autoresponders in AM

Log in to GreenGeeks and enter the account management section by clicking on the “Manage” button.

Manage Button

Click on the Email tab and select the Autoresponders option.


Enter the email address, from, subject, and body fields.

At the bottom, you need to select a time interval when the autoresponder will be active.

Enter the start date & time and the end date & time. You can also choose the time delay value, which is the time period before the autoresponder sends an additional email to the same address.


Finally, click on the “Create” button to activate the autoresponder.


Method 2: Creating Email Autoresponders in cPanel

Log in to GreenGeeks and go to cPanel by clicking the “cPanel Login” button in the “Quick Server Login” section.

cPanel Button

In the “Email” section, click the “Autoresponders” link or icon.

click the autoresponders link

Click the “Add Autoresponder” button.

click the add autoresponder button

On the next screen, you will set up all of the configuration data for the autoresponder.

Character Set – for the character encoding of the message. Unless you have a specific reason to change it, leave the default setting of utf-8.

Interval – set the number of hours between responses, to minimize the possibility of sending multiple autoresponses to the same email address.

Email and Domain are where you enter the email address that will send autoresponses to any incoming messages.

From – the username to appear in the response.

Subject – the subject to appear in the response.

Check This message contains HTML if you intend to use any markup in the body of the email.

Body – the email message. There are a few variables you can use in your autoresponse: %subject%, %from%, and %email%.

Start – when to start sending autoresponses. Select “Immediately,” or chose a date and time by selecting “Custom.”

Stop – when to stop sending autoresponses. Select “Never,” or chose a date and time by selecting “Custom.”

Click the “Create/Modify” button.

click the create/modify button

Once the button is clicked, the autoresponder becomes live.

autoresponder success message

Deleting an Autoresponder

If you ever need to delete an autoresponder, go back and click the “Delete” link.

delete autoresponder

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