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Site Migration Instructions for Shared Hosting

Transferring a website from one host to another can be a daunting, time-consuming task. Why not let us do it for you? You can request the service in GreenGeeks.

Log in to GreenGeeks. From the left-hand panel, go to “Support” and click, “Site Migration Request.”

Migration Support

Select the hosting service of which you would like to request migration.

Select Hosting Service

To transfer your web site files and email from your current host, we need the account login information:

  • Previous Hosting Provider
  • Control Panel URL
  • Control Panel Type
  • FTP Hostname
  • Control Panel/FTP Username
  • Control Panel/FTP Password
  • Additional Instructions: If you have any additional instructions for us such as a particular folder or database that you want to be moved, please provide it here.

When you have completed all the fields, click the “Submit” button.

Migration Submission

If our website migration team requires any additional information, they will request it via email. We will send you an email verification when we have completed the migration.


  • Do not change your name server or other DNS settings to our servers until your web site files and email have been moved to our servers by you or one of our representatives. Updating DNS prematurely will cause your web site to become unavailable and disrupt email service.
  • If we encounter slow download or upload speeds at your current web hosting provider, delays may result.

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